Tony AKA THE MAN. (kazara) wrote,

An open letter to Comcast Communications.

So yes, if you know me well enough, I hate smear campaigns. If you know me even better, you know I'm also rather forgiving if I like the "more supreme" product being presented. I hate Macs not only for their awful ad campaigns, but I don't like them because I think they're shitty computers. That's not my Microsoft loyalty, I have none of that. I work with them at work and I don't think I could ever find myself getting used to one no matter how much time it took. I hate Altell wireless, but this time it's because simply how they bash the competition. They chose to make fun of Verizon, AT&T, Sprint, and T-Mobile, when they're not even the Sixth-ranked network.

But I'm getting off-track here. I'm forgiving of Comcast because even though they make fun of DSL, I find the commercials really funny, and I have nothing against DSL, either. So why am I angry? The service is going out quite a bit, but it's only for a few minutes. This happens a few times a week. I know it's nothing on my end, because calling 1-800 Comcast tells me they're "undergoing system maintinence" to give you the best possible service". That's fine and dandy, I can live with that. But when they undergo "system maintinence" for over four hours? That's uh, annoying. Nothing happened. Not a server crash, not a power failure, no bad weather, nothing excuseable. Just "routine maintinence" to make sure we have the fastest possible service". Not only was it done at time when everyone in the area is up and such, but they did it when I was expressing myself to someone. Bam, cut off just like it's done on a sitcom. Couldn't they have WAITED UNTIL A LATER TIME LIKE 3:00 AM FOR THEIR BULLCORN SERVICE?


Do you think the Slowsky's and their SUPER-SLOOOOOOW DSL is down for "routine matinence"? AW HELL NAW
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